Shipping & Returns

Vanuatu Kava Store ships anywhere in the US, direct from the US, usually withing one working day of receipt of your order. (Depending on the time received.)  Priority Mail shipping with USPS is included in the prices on our website  

Upon fulfillment of your order, our team will forward you a USPS tracking number and link. If you want to check up on the status of your order, feel free to check with our live chat customer service operator available on the bottom right hand side of each page, or contact us and we will get back to you with status within one working day.

    Returns

    If you are unhappy with your order from Vanuatu Kava Store, then please contact us for a return postal address. Once you have received this information then follow the following steps:

    1. Return the item to the return postal address with no more than 25% of the product used.

    2. Advise us of the cost of (Standard/First-Class) postage .

    Upon receiving the returned item, we will then refund you your total cost of the item PLUS the cost of the postage for the return.  Your satisfaction is guaranteed!  Why order from anyone else?